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Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.  If you are within the 30 days and want to return the book for a full refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Please Contact OurFamilyBoR@gmail.com for the next steps. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

Shipping returns

To return your product, you should mail your product to: 

18017 Chatsworth St. #54 Granada Hills, Ca 91344.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at OurFamilyBoR@gmail.com for questions related to refunds and returns.